Westcountry Structure
Director and Founder:
Pippa Bealing. Oversees the day to day running of the company. She is also the head Client Manager.
Client Managers:
- Take clients through the referral process. Work alongside clients and support tutors to work with students without pressure and with the right information.
- Schedule lessons and are the only ones who can alter lesson days and times on a long-term basis.
- Typically educated to a relevant post graduate level and /or have lots of experience with dealing with families, children and education.
- Need to have the advanced skill of hearing a tiny piece of information giving in simple language (often from the parents) and understand the students cognitive and emotional processes behind what is being described.
- Puts parents and guardians at ease and support to make the tuition smooth for tutor and student.
Mentors:
- Mentors are tutors that have worked with Westcountry SEN for a number of years and are completely aligned to the core values and ethos.
- They are especially skilled at engaging students who are often reluctant to learn.
- Expertly skilled at being flexible in lessons to meet children’s cognitive and emotional needs.
- Mentors are chosen for their exceptional interpersonal skills with students and the results they achieve.
- Their main job is to support new trainees and to be on hand for advice and support to tutors.
Course Creators:
- These are Client Managers, and qualified tutors who have experience of postgraduate study.
- They who enjoy writing courses to share information.
- They are highly knowledgable.
- Westcountry SEN also has some freelance course creators who have worked in education for manny years.
Qualified /Senior tutors
- These tutors have either qualified from Westcountry SEN.
- or have qualified somewhere else and are in alignment with Westcountry SEN’s values.
Tutors:
- These are tutors who have joined the company and need less support but are not yet qualified.
- They need some support from mentors to learn specifics from within Westcountry SEN’s values and ways of working.
Trainee Tutors:
- Have been chosen for their ability to engage with people and students.
- Have been invited to undertake the year long training process.
Accounts Manager/ HR
- Undertakes all day to day accounting.
- Responsible for DBS checks on tutors and obtaining references.
- Oversees the company payroll.